Five-Star Concierge Service

When you come and stay in one of our beautiful vacation properties, it’s time to relax, explore, and hang out with loved ones. We’ll take care of everything else from transport and cooking to cleaning and making reservations. On par with a five-star hotel, we are here to serve you and ensure your vacation is completely carefree.


We can take care of all of your transportation arrangements from the airport to Hacienda Pinilla and back, as well as to anywhere else you’d like to visit. Simply let us know your needs and we’ll set you up with our trusted private transportation service. Your driver will pick you up on-time and provide seamless transport, ensuring you can spend as much time as possible enjoying your vacation stress-free.


We’d love to help make your arrival as enjoyable as possible by pre-stocking your home. What’s better than showing up to your vacation to find a full fridge of all of your favorite foods and drinks, plus all the other items you need for daily life? Simply place your order and we’ll take care of it. When you arrive, you can walk in, pour a drink, and let your vacation begin!


On vacation with your kids? While there are many family-friendly activities to do at Hacienda Pinilla, there may be occasions when you want some adult time. We have you covered. Our professional child care providers can ensure your little ones are safe, cared for, and having fun too. Get in touch to book child care services during your stay.


Hacienda Pinilla is home to over 4,500 acres of land including beautiful homes, hiking trails, beaches, restaurants, and more. A fun and fast way to get around the property is in your very own golf cart. Pack up your beach bag, enjoy the open air, and easily get from one place to the next. Our golf carts are easy to operate and a perfect fit for daily life in the community. Please not that if you are not renting a Vehicle, then golf carts are must.


Another fun way to get around the Hacienda Pinilla property, and get some exercise, is on a bike. Not only can you cruise around the paved roads, but if you’re up for an adventure, you can explore over 45 kilometers of mountain biking paths. From natural scenic routes to rigorous trails, there is something for every type of rider—both beginners and experts. Get in touch to rent a bike during your stay!

Maid services

Keep your home away from home clean and fresh with on-demand maid services. You can schedule a cleaning as frequently as every day so you don’t have to worry about tidying up during your getaway. Plus, we can come when you are there or when you are out for the day. Let us know your preferences, and we will seamlessly take care of the rest.

Chef services

Looking to enjoy the gourmet dishes of a five-star restaurant while relaxing in the privacy of your vacation villa? Hire a professional chef to come to your home, cook, serve your friends and family, and clean up afterwards. A wonderful gastronomic experience, without having to leave home or lift a finger. You can hire our chef services for a special night in or for your entire trip! Just give us a call and let us know your preferences.


Our professional massage therapists bring the spa experience to the comfort of your vacation haven. Whether you prefer a soothing Swedish massage to unwind, a therapeutic deep tissue massage to release tension, or a rejuvenating aromatherapy session, we have the expertise to cater to your preferences.


The beautiful scenery of the Hacienda Pinilla resort and surrounding areas can provide an amazing backdrop for photos. Whether you’d like family portraits, photographs of an event like a wedding, or footage of your amazing adventures, our professional photographers can help you capture your special moments so you can revisit them for many years to come. Let us know your vision and we will help you bring it to life.